CHAPTER 7: INFORMATION DATABASES

•          Information is everywhere in an organization

•          Information is stored in databases

–      Database – maintains information about various types of objects (inventory), events (transactions), people (employees), and places (warehouses)

•          Database models include:

–      Hierarchical database model – information is organized into a tree-like structure (using parent/child relationships) in such a way that it cannot have too many relationships

–      Network database model – a flexible way of representing objects and their relationships

–      Relational database model – stores information in the form of logically related two-dimensional tables

•          Entity – a person, place, thing, transaction, or event about which information is stored

–      The rows in each table contain the entities

–      In Figure 7.1 CUSTOMER includes Dave’s Sub Shop and Pizza Palace entities

–      Attributes (fields, columns) – characteristics or properties of an entity class

–      The columns in each table contain the attributes

•          Primary keys and foreign keys identify the various entity classes (tables) in the database

–      Primary key – a field (or group of fields) that uniquely identifies a given entity in a table

–      Foreign key – a primary key of one table that appears an attribute in another table and acts to provide a logical relationship among the two tables

•          Database advantages from a business perspective include

–      Increased flexibility

–      Increased scalability and performance

–      Reduced information redundancy

–      Increased information integrity (quality)

–      Increased information security

•          A well-designed database should:

–      Handle changes quickly and easily

–      Provide users with different views

–      Have only one physical view

•          Physical view – deals with the physical storage of information on a storage device eg hard disk

–      Have multiple logical views

•          Logical view – focuses on how users logically access information

–      Eg: a mail-order buss- 2 people view diff format (logical views) but same physical view

•          A database must scale to meet increased demand,  while maintaining acceptable performance levels

–      Scalability – refers to how well a system can adapt to increased demands

–      Performance – measures how quickly a system performs a certain process or transaction

Reduced Information Redundancy

•          Databases reduce information redundancy

–      Redundancy – the duplication of information or storing the same information in multiple places

•          Inconsistency is one of the primary problems with redundant information-difficult to decide which is most current and most accurate

Increase Information Integrity (Quality)

•          Information integrity – measures the quality of information

•          Integrity constraint – rules that help ensure the quality of information

–      Relational integrity constraint-rule that enforces basic and fundamental information-based constraints

–      Eg. Users cannot create an order for a nonexistent customer ; An order cannot be shipped without an address

•          Information integrity – measures the quality of information

•          Integrity constraint – rules that help ensure the quality of information

–      Relational integrity constraint-rule that enforces basic and fundamental information-based constraints

–    Eg. Users cannot create an order for a nonexistent customer ; An order cannot be shipped without an address

―   Business-critical integrity constraint -rule that enforce business rules vital to an organization’s success and often require more insight and knowledge than relational integrity constraints

–      Eg. Product returns are not accepted for fresh product 15 days after purchase; A discount maximum of 20 percent.

Increased Information Security

•          Information is an organizational asset and must be protected

•          Databases offer several security features including:

–      Password – provides authentication of the user

–      Access level – determines who has access to the different types of information

–      Access control – determines types of user access, such as read-only access

Database Management Systems

•          Database management systems (DBMS) – software through which users and application programs interact with a databa

se

Data Driven Web Site Advantages

•          Development: Allows the Web site owner to make changes any time—all without having to rely on a developer or knowing HTML programming. A well-structured, data-driven Web site enables updating with little or no training.

•          Content management: A static Web site requires a programmer to make updates. This adds an unnecessary layer between the business and its Web content, which can lead to misunderstandings and slow turnarounds for desired changes.

•          Future expandability: Having a data-driven Web site enables the site to grow faster than would be possible with a static site.  Changing the layout, displays, and functionality of the site (adding more features and sections) is easier with a data-driven solution.

•          Minimizing human error: Even the most competent programmer charged with the task of maintaining many pages will overlook things and make mistakes. This will lead to bugs and inconsistencies that can be time consuming and expensive to track down and fix. Unfortunately, users who come across these bugs will likely become irritated and may leave the site. A well-designed, data-driven Web site will have ”error trapping” mechanisms to ensure that required information is filled out correctly and that content is entered and displayed in its correct format.

•          Cutting production and update costs: A data-driven Web site can be updated and ”published” by any competent data entry or administrative person. In addition to being convenient and more affordable, changes and updates will take a fraction of the time that they would with a static site. While training a competent programmer can take months or even years, training a data entry person can be done in 30 to 60 minutes.

•          More efficient: By their very nature, computers are excellent at keeping volumes of information intact. With a data-driven solution, the system keeps track of the templates, so users do not have to. Global changes to layout, navigation, or site structure would need to be programmed only once, in one place, and the site itself will take care of propagating those changes to the appropriate pages and areas. A data-driven infrastructure will improve the reliability and stability of a Web site, while greatly reducing the chance of ”breaking” some part of the site when adding new areas.

•          Improved Stability: Any programmer who has to update a Web site from ”static” templates must be very organized to keep track of all the source files. If a programmer leaves unexpectedly, it could involve re-creating existing work if those source files cannot be found. Plus, if there were any changes to the templates, the new programmer must be careful to use only the latest version. With a data-driven Web site, there is peace of mind, knowing the content is never lost—even if your programmer is.

Data-Driven Business Intelligence

Integrating Information among Multiple Databases

•          Integration – allows separate systems to communicate directly with each other

–      Forward integration – takes information entered into a given system and sends it automatically to all downstream systems and processes

–      Backward integration – takes information entered into a given system and sends it automatically to all upstream systems and processes

Forward integration

•          Backward integration