CHAPTER 5: ORGANIZATIONAL STRUCTURES THAT SUPPORT STRATEGIC INITIATIVES

ORGANIZATIONAL STRUCTURES

ü  Organizationalel employees must work  closely together to develop sstartegic initiativesthat create competiitive advantages.

ü  Ethics and security are two fundamentl buliding blocks that organizations must base their business upon.

IT ROLES AND RESPONSIBILITIES

ü  Information technology  is a relatively new functional area, having only been around formally for araound 40years

ü  Recent IT-related strategic positions:

-Chief Information Offer (CIO)

Oversees all uses of IT and ensures the strategic allignment of IT with business goals and objectives.

Broad CIO functions include:

·         Manager-ensuring the delivery of all IT projects, on time and witin budget

·         Leader-ensuring the strategic vision of IT is in linewith the startegic vision of the organizatin

·         Communicator- buikdig and maintaining strong executive relationships

 -Chief Technology Officer (CTO)

Responsible for ensuring the throughput, speed, accuracy, availability , and reliabiity of IT.

-Chief Security Officer(CSO)

Responsible for ensuring the security of IT systems and deveoping strategies and IT safeguards against attack from backers and viruses

-Chief Privacy Officer(CPO)

Responsible for ensuring the ethical and legal use of information.

-Chief Knowledge Office(CKO)

Responsible for collecting, maintaning , and distributing the organization's knowledge

THE GAP BETWEEN BUSINESS PERSONNEL AND IT PERSONNEL

·      Business personnel possess expertise in functional areas such as marketing, accounting, and sales

·      IT personnel have the technological expertise

·      This typically causes a communications gap between the business personnel and IT personnel.

IMPROVING COMMUNICATIONS

·         Business personnle must seek  to  increase their understanding of IT

·         IT personnel must seek to increase their understanding of the business

·         It is the responsibility of the CIO to ensure effectivee communication between        business personnel and IT personnel.

ORGANIZATIONAL FUNDAMENTALS-ETHICS AND SECURITY

·  Ethics and secutiry are two fundamentl building blocks that organizations must base their business on to be successful.

·  In recent years, such events as the Enron  and Martha Stewart, along with 9/11 have shed new light on the meaning of ethics and security.

ETHICS

·  The principles and standards that guide our behaviourtoward other people

·  Privacy is a major ethical issue

ü Privacy

The right to beleft alone when you want to be, to have control over your own personal possessions, and not to be observed wthout your consent.

·  Issues affected by technology advances

ü  Intellectual property

ü  Copyright

ü  Fair use doctrine

ü  Pirated software

ü  Counterfeit software